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Gallery3 500 errors - suPHP?


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3 replies to this topic

#1 lsproc

lsproc

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Posted 20 August 2011 - 03:16 AM

Account Plan: Expert2000
cPanel UserName: lsproc
Your Domain or Subdomain: nemeadesigns.co.uk
Browser: Safari
System (Mac/PC/Linux): Mac
Nature Of Problem: PHP
Error you are Getting [If applicable]: 500
Problem:

Finally got around to upgrading the site to Gallery3 today. Everything works perfectly on localhost, but when uploading to Vlexo I get 500 errors when accessing the site.

The installer works fine, and if I type incorrect connection details I get an error, but if the environment is set up properly I get sent a 500 error (as provided by the HTML page I set as the error document).

I have performed the steps on Gallery's wiki for these errors (removing the PHP settings from .htaccess), which did not help, and the documentation in Vlexo's wiki is not helping either. The permissions should be set up properly (they appear to be in cPanel).

cPanel's error log has nothing useful in this regard (no change there then!), so I am completely at a loss as to what to do next. Any idea what's wrong?

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      #2 Sharad D

      Sharad D

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      Posted 20 August 2011 - 03:54 AM

      If you think its suPHP, go thorough http://vlexofree.com/wiki/SuPHP once.

      also check .htaccess and try loading the website after deleting that file. If you still get an error, then check permissions. And let us know if problem persists!

      With great power comes great responsibility

      Please do not PM me for support. Instead, post in the appropriate forum and help will be provided accordingly.
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      #3 Eli L

      Eli L

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      Posted 20 August 2011 - 11:44 AM

      I looked into it for you. You were getting a 500 because your php process was segfaulting. Debugging the segfault I got:

      Program received signal SIGSEGV, Segmentation fault.
      0x00000000007579c2 in zend_hash_exists (ht=0x1588632, arKey=0x15e0c3d "", nKeyLength=14) at /home/cpeasyapache/src/php-5.3.6/Zend/zend_hash.c:935
      935  p = ht->arBuckets[nIndex];
      

      which leads me to believe its a bug in the ZendGuardLoader.

      Heres a link to other people with the problem (for my or someone else's reference): http://forums.zend.c...hp?f=57&t=11953

      For now I have disabled the the zend extension.

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      #4 lsproc

      lsproc

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      Posted 21 August 2011 - 12:42 AM

      Thanks for the help, all seems to be working now!




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