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Unable to log-on to server


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#1 scooby044

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Posted 30 December 2009 - 11:57 PM

I am getting a message:

Resolving ftp.gfwdollarsforscholars.org...  
Can't establish connection --> ftp.gfwdollarsforscholars.org:21 @ Thu Dec 31 01:48:59 2009   (11002-100)
This is usually a temporary error during hostname resolution and means that the local server did not receive a response from an authoritative server.

However I can get on the other websites just fine.  Am I doing something wrong?  I have not changed any settings in the FTP program or anywhere else for that matter.  Sorry for being a idiot.

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      #2 Andrew

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      Posted 31 December 2009 - 03:01 AM

      It seems your website is offline, was your website transferred across to the new VlexoFree Server? You may need to update your domain name servers.
      Regards,
      Andrew

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      #3 scooby044

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      Posted 31 December 2009 - 02:25 PM

      View PostAndrew, on 31 December 2009 - 03:01 AM, said:

      It seems your website is offline, was your website transferred across to the new VlexoFree Server? You may need to update your domain name servers.


      I thought it was, but I may be wrong, I am not sure.  How do I update the domain name servers?

      #4 scooby044

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      Posted 31 December 2009 - 02:30 PM

      Can we do the same for the other websites: catoddities.com and mueller8.com?

      #5 Eli L

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      Posted 31 December 2009 - 06:08 PM

      Your sites are all on the new server. You need to go to the place you bought the domain and change your NS.

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      #6 scooby044

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      Posted 01 January 2010 - 03:42 AM

      Sorry for being an idiot, but are you talking about changing the "NS1.VLEXODNS.COM" settings?  What do I change them to?

      #7 Patrick V

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      Posted 01 January 2010 - 11:33 AM

      View Postscooby044, on 01 January 2010 - 03:42 AM, said:

      Sorry for being an idiot, but are you talking about changing the "NS1.VLEXODNS.COM" settings?  What do I change them to?
      That is correct. You change the ns1.vlexodns.com and ns2.vlexodns.com to the following:
      ns1.vlexofree.com
      ns2.vlexofree.com

      I hope that answers your question
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      #8 Andrew

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      Posted 01 January 2010 - 11:25 PM

      As Patrick Said Above, you need to change to your domains name servers to:

      Quote

      ns1.vlexofree.com
      ns2.vlexofree.com

      This can be done as Eli said by logging into your domain registrar's control panel and editing them there.
      Regards,
      Andrew

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      #9 scooby044

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      Posted 02 January 2010 - 09:47 AM

      I am getting a "server not found" for catoddities.com and mueller8.com.  I already changed the dns at the same time I changed the gfwdollarsforscholars.org.  Did I do something wrong?

      #10 Kay

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      Posted 02 January 2010 - 12:02 PM

      Sometimes it takes some time for it to be updated, I have just checked and I can access all three links that you have provided. Try accessing them now and also see if you can login to your cPanel.
      Kay | Vlexo Support Staff

      #11 scooby044

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      Posted 02 January 2010 - 01:32 PM

      I can get into both accounts cPanels.  But when I browse to the webpage, I still get the server cannot be found message.  I can access the accounts thought FTP, but just not the web.

      #12 Eli L

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      Posted 02 January 2010 - 03:41 PM

      View Postscooby044, on 02 January 2010 - 01:32 PM, said:

      I can get into both accounts cPanels.  But when I browse to the webpage, I still get the server cannot be found message.  I can access the accounts thought FTP, but just not the web.

      Try opendns.com it will make your dns update faster.

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      #13 scooby044

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      Posted 02 January 2010 - 05:19 PM

      Okay I finally can get in.  Thank for all your guys help.  I also updated all the pages in the mueller8.com and gfwdollarsforscholars.org to reflect the "VlexoFree".  I appologize that I have not been able to get to catoddities.com yet.  Work keeps expecting me to... work! (the nerve) Thank you all again.  I am sure I will be back with another boneheaded problem.




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