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VlexoFree Notice: From July 28th to August 2nd interview reviews and support request responses may be delayed due to Eli L being on vacation. More information Here.
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Deuce: 4 hour downtime Rate Topic: -----

#1 User is offline   Eli L 

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  • Joined: 20-February 07
  • LocationWashington, USA

Posted 17 January 2010 - 11:23 AM

I am not too happy about this amount of downtime!

But heres what happened.
  • I was sleeping
  • User mathsx overloaded the server
  • Server crashed/froze
  • 4 hours later I work up to find the server had been down
  • I submitted a support ticked to get the server manually rebooted.
  • Server is up and running.
  • I post this topic explaining what happened.


Total downtime was ~4 hours, 19 minutes.
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#2 User is offline   theimben 

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  • Joined: 11-January 10

Posted 17 January 2010 - 12:17 PM

Named and shamed. Glad it's back up :)
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#3 User is offline   vie_ascenseur 

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  • Joined: 25-August 08
  • LocationBedfordshire, United Kingdom

Posted 17 January 2010 - 01:30 PM

Hey Eli L,

Thanks for the update :)

downtime didnt affect me much to be honest - just mean I was bored for a few hours!

Thanks again

Joe
Joe O'Dell

Do not PM me with Support/Interview questions - I will not respond!

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#4 User is offline   Eli L 

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  • LocationWashington, USA

Posted 17 January 2010 - 04:18 PM

After im done transferring this batch of account im going to define some limits in PHP for a forced memory limit and maximum stack depth to try to prevent something like this from happening again.
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#5 User is offline   cpt-bbb 

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  • Joined: 29-April 08
  • LocationNew Zealand

Posted 19 January 2010 - 05:14 PM

how come no one at the datacenter manually rebooted it? why did they have to wait for you to tell them to? seems a little poor on their behalf
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#6 User is offline   nickey2009 

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  • Joined: 09-April 10

Posted 09 April 2010 - 09:30 PM

sorry on posting on old post but can you tell how did mathsx overloaded the server
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#7 User is offline   Eli L 

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  • Posts: 4,081
  • Joined: 20-February 07
  • LocationWashington, USA

Posted 10 April 2010 - 02:37 AM

His script forked like a billion processes and the server ran out of memory and froze. I've been finding ways to protect the server ever sense.
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