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Deuce: 4 hour downtime

Started by Eli L, Jan 17 2010 11:23 AM

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6 replies to this topic

#1 Eli L

Eli L

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Posted 17 January 2010 - 11:23 AM

I am not too happy about this amount of downtime!

But heres what happened.
  • I was sleeping
  • User mathsx overloaded the server
  • Server crashed/froze
  • 4 hours later I work up to find the server had been down
  • I submitted a support ticked to get the server manually rebooted.
  • Server is up and running.
  • I post this topic explaining what happened.

Total downtime was ~4 hours, 19 minutes.

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      #2 theimben

      theimben

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      Posted 17 January 2010 - 12:17 PM

      Named and shamed. Glad it's back up :)

      #3 Joe O.

      Joe O.

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      Posted 17 January 2010 - 01:30 PM

      Hey Eli L,

      Thanks for the update :)

      downtime didnt affect me much to be honest - just mean I was bored for a few hours!

      Thanks again

      Joe
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      "Je pense, donc je suis" - Descartes • “As for me, all I know is that I know nothing.” – Socrates

      #4 Eli L

      Eli L

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      Posted 17 January 2010 - 04:18 PM

      After im done transferring this batch of account im going to define some limits in PHP for a forced memory limit and maximum stack depth to try to prevent something like this from happening again.

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      #5 cpt-bbb

      cpt-bbb

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      Posted 19 January 2010 - 05:14 PM

      how come no one at the datacenter manually rebooted it? why did they have to wait for you to tell them to? seems a little poor on their behalf

      #6 nickey2009

      nickey2009

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      Posted 09 April 2010 - 09:30 PM

      sorry on posting on old post but can you tell how did mathsx overloaded the server

      #7 Eli L

      Eli L

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      Posted 10 April 2010 - 02:37 AM

      His script forked like a billion processes and the server ran out of memory and froze. I've been finding ways to protect the server ever sense.

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