8 replies to this topic

[Boyce]

Your current domain/subdomain: zhuzheng.me
Your current cPanel Username: boyce (Its status is currently set to "Cancelled", I don't know why.)
Current Plan: Expert 2000
Requested Plan: Personal 300
Do you have the ads and linkback on your pages?: Yes, I have.
Why do you need a account upgrade?: I only wanna put linkback not ads on my pages. So I wanna change the package from Expert 2000 to Personal 300.

[Ad Bot]

[Eli L]

you deleted your account...

[Boyce]

Eli L, on 23 April 2010 - 09:29 PM, said:

you deleted your account...

Sorry, i don't know how this happened. I just canceled the previous Expert 2000 package. Then I could not logged in with my account.

[Boyce]

Eli L, on 23 April 2010 - 09:29 PM, said:

you deleted your account...

When I logged in with my account, it says "Your account status is currently set to "Cancelled". You cannot login until your account is marked as active. Please contact an administrator if you require assistance.".

So what should I do, or could you pls help me fix it? Many thanks.

[Joe O.]

Yes, you cancelled your account and you cannot log in until there is a valid package applied to your account.

You have applied for a p300 account. This is at "Pending Approval" as neither myself, nor Eli, have activated it.

[Boyce]

vie_ascenseur, on 24 April 2010 - 04:00 AM, said:

Yes, you cancelled your account and you cannot log in until there is a valid package applied to your account.

You have applied for a p300 account. This is at "Pending Approval" as neither myself, nor Eli, have activated it.

Thank you for telling me this.
So what else should I do? Just waiting for the approval, or should I resubmit a new interview?

[Joe O.]

There is a slight problem with the system, I am going to email Eli to get it sorted.

I'll get back to you soon.

Joe

[Eli L]

I've fixed it and created your account.

[Boyce]

Eli L, on 24 April 2010 - 11:04 AM, said:

I've fixed it and created your account.

Thanks, it works.