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I am not able to login to my ipanel account and cannot access my cpanel account. Help!


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#1 ptccorp

ptccorp

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Posted 16 June 2010 - 10:06 AM

Account Type: Expert 2000
cPanel UserName: ptccorp
Browser: Firefox
System (Mac/PC/Linux): PC
Nature Of Problem: Other
Your Domain/Subdomain: nextgenptc.cz.cc
Error you are Getting [If applicable]:
Problem:

Please help,
I am not able to login to my ipanel account. It says that there is no user with that username. Neither am I able to access my cpanel. It says that server can't be found. Ditto with my site- 'Server cannot be found'. Has my account been deleted or something? Please help!

Edited by ptccorp, 16 June 2010 - 10:07 AM.


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      #2 Eli L

      Eli L

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      Posted 16 June 2010 - 10:46 AM

      nothing is deleted.

      Are your nameservers pointed to us?

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      #3 ptccorp

      ptccorp

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      Posted 16 June 2010 - 11:24 AM

      Yes, the name servers are right. But why am I not able to access my cpanel or ipanel account? Please help.

      #4 Eli L

      Eli L

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      Posted 16 June 2010 - 12:08 PM

      oh, lol. the Cz.cc website is down. So its not just you, its every *.cz.cc account in the interwebz.

      As for ipanel, you must have forgotten your password.

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